I hereby request to get the facilities of City Infinity Application to maintain my portfolio information trade through the Internet Trading Service (ITS) as a registered client of City Brokerage Limited (CBL). I further agree and confirm that the opening of my account and the internet trading execution are governed by the terms and conditions of the agreement placed by the articles following the stock exchanges and other regulatory bodies.
Placing and validation of orders of the designated clients:
The designated clients only having valid Special Account and Agreement with the permitted member as per the regulations shall be eligible to place order through the ITS.
Designated client(s) shall use the User-id and the password to access the ITS module.
The password shall be the key to access City Infinity (the ITS module) and that respective client shall be solely liable for any misuse of the password. Any person found responsible for misuse of the password shall be prosecuted under appropriate laws, rules and regulations.
The permitted member shall be responsible for setting the limit for trade for each designated client for both scrip and money.
In case of margin arrangement between the designated client and the permitted member, the limit set by the member for the client shall also commensurate with the Margin Rules, 1999.
Upon becoming an Internet Customer, client has to request through dealer to enroll for internet clients and get the temporary credential over mail which will allow him/her to access his/her Account information. Use of the Password assigned to client will indicate his/her acceptance of the terms and conditions of Internet Broking Agreement. System will ensure that the client changes the temporary password during the first login. Each time client accesses his/her Account through Internet Application, the client shall be required to enter the Password. If the system remains idle for idle time limit set by CBL, session of the interface will be disconnected and if required, client has to insert User ID and Password again to enter into City Infinity. If client insert wrong password for consecutive three times, his/her User ID will be locked. If the Password is lost or stolen, or is known by another individual, client must inform CBL Support for City Infinity ( Tel: +88 09678 111111 or cityinfinity@citybrokerageltd.com ) immediately to issue a new password. Failure to notify CBL promptly could result in loss of information/funds/securities. Customer is responsible for maintaining the confidentiality of Customer's Password and any breach of confidentiality shall promptly be reported to CBL.
If client wants to do a Multi Factor Authentication, system will send an additional onetime password (OTP) to his/her mobile for execution of the same and to ensure more security of the transaction.
Business days for CBL are Sunday to Thursday, excluding holidays. User may access the accounts through City Infinity 24 hours a day, seven days a week.
Customer is solely responsible for the maintenance, installations and operation of Customer's computer or City Infinity Apps in their respective smart phones and for the software used in accessing Internet application and download reports. CBL shall not be responsible for any errors, deletions, or failures that occur as a result of any malfunction in Customer's computer/Mobiles or software, nor will CBL be responsible for any computer or mobile virus that affects Customer's computer/mobile or the software while using Internet application, or by accessing Internet application through the World Wide Web(www).
Customer agrees that CBL shall not be liable for any indirect, incidental or consequential costs, expenses or damages (including lost savings or profit, lost data, business interruption or attorney’s fees).
Customer will be fully responsible for online transactions through execution services like fund request, fund deposit through CBL website portal, online IPO Application, Share Sell/Buy execution etc.
If Customer believes unauthorized transactions are being made from Customer's Account, Customer should change the Password immediately. If Customer feels that any statement or receipt is wrong, or wishes to have more information about a Transfer listed on a statement or receipt, then he/she should contact CBL in writing within 07 (seven) working days.
CBL will not be liable for any copy/missing whatsoever of client’s valuable information like User ID, Password, Bank Account No, BO ID, Credit Card No. etc. by way of Phishing, Malware, Trojan, Sniffing or Man-in-the-Middle attack on client’s computer/Mobile.
Usage of Mobile phone is mandatory for the Execution Services like Multi factor Authentication (MFA), Log-in, Fund Deposit etc. System will send One Time Password (OTP) to client’s mobile for execution of the services.
This Agreement is subject to all applicable operating circulars of Bangladesh Securities & Exchange Commission, DSE, CSE, CDBL and CBL and any other applicable provisions of Laws by Govt. amended, restated, refined and/or issued from time to time. This Agreement shall be binding upon and insure to the benefit of the parties hereto and their respective legal representatives, successors and assigns.
Clients agree and confirm that he/she will not use this facility for money laundering or violate any law of the land related to money laundering. CBL reserves the right to ask for clarification/information from the client on any Internet Trading related transactions and the client would be required to respond in writing to such queries within 7 working days.
CBL may perform regular maintenance on its systems or equipment, which may result in interrupted service(s). In case of unavailability of Internet connectivity, technical issues from exchanges or vendors may cause interruption of services. Considering the web security, CBL reserves the right to discontinue the City Infinity service until resolution of problem with or without prior notice.
It is acknowledged by the client that the provision of the Internet Trading service and website access to the accounts is dependent upon the continued availability of communication, processing, function and other facilities of the applicable systems, and CBL cannot warrant such availability at all times.
The service can be interrupted due to several reasons like technical and other. CBL cannot always ensure access to the website. CBL shall be entitled to suspend, disconnect or discontinue the provision of the Internet Trading service or website access.
In the event CBL suspends, disconnects or terminates the Internet Trading service or website access to the account upon the occurrence of any event over which CBL has no control, CBL shall not be made liable for any loss or damage caused to the client as a result of such suspension, disconnection or termination.
CBL reserves the right to prevent client's access to City Infinity in case of any instruction from Government, Regulatory Body etc. or any misuse of the service.
The user shall ensure that City Infinity service will not be used for any purpose which is illegal, improper or which is not authorized under these Terms and/or to violate any regulatory guidelines.
This agreement may be amended at any time by CBL. Customer will be required to abide by these changes for future transactions.
CBL may assign the rights and delegate the duties under this agreement to any present or future, directly or indirectly, affiliated company or to any third party for performance.
CBL may terminate the agreement to provide internet trading access with or without any prior notice to the client at any point in time. If CBL terminates client’s access to Internet Trading/ Web Portal access it reserves the right to immediately stop making transfers or payments from client’s Account(s), including those the client previously authorized.
I do hereby acknowledge that I have read and understood the above terms and conditions and agree to comply with them.